Privacy Policy

This document sets forth the Fortin Mortgage Inc. Online Privacy Policy (the “Privacy Policy”) for this Fortin Mortgage Inc. website (the “Site”). If you have objections to the Privacy Policy, you should not access or use this Site.


At Fortin Mortgage Inc., we respect our customers’ privacy. We have a long-standing policy of protecting the privacy of our customers in all of our business operations. That’s why our Privacy Policy is based on the Canadian Standards Association’s “Model Code for the Protection of Personal Information” (the “CSA Model Code”).

The CSA Model Code also forms the basis for the Canadian federal government’s privacy legislation, the “Personal Information Protection and Electronic Documents Act”, which came into effect on January 1, 2001. We believe that our Privacy Policy fully complies with this new legislation. We’ve created this link on our site to inform you about our privacy practices. We want you to understand the purposes for which we collect personal information, and we want to be sure that we have your consent to continue to collect, use and disclose your personal information for those purposes.


All personal information that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. [Fortin Mortgage Inc.] reserves the right to change this Privacy Policy at any time at our sole discretion. However, if at any time you limit how your personal information will be used in accordance with the arrangements outlined in the Privacy Policy, [Fortin Mortgage Inc.] will not change your preference in this regard without your express consent.


Who collects personal information?
Personal information on this Site is collected by Fortin Mortgage Inc.

What personal information is collected?
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to any services offered on the Site, Fortin Mortgage Inc. may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Fortin Mortgage Inc. may ask that you provide us personal information, such as your first and last name, mailing address (including postal code), e-mail address, employer, telephone and fax numbers, and other personal information.

If you should elect to order any products or services we may offer on or through this Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide may be identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity or order, you will not be able to engage in that activity or make that order. However, we will not retain any of your credit card information beyond the particular transaction for which it is collected, unless you elect to set up an account with us for ongoing purchases.

When you use the Site, Fortin Mortgage Inc. or third parties authorized by Fortin Mortgage Inc. may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Fortin Mortgage Inc. also uses such environmental variables to measure traffic patterns on the Site.

When you submit personal information to Fortin Mortgage Inc. through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Fortin Mortgage Inc. and its affiliates and subsidiaries maintain offices, including, without limitation, the United States of America, Canada and Barbados. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of Fortin Mortgage Inc.. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties.

Also, please note that Fortin Mortgage Inc. is not responsible for the content or privacy practices of any third party websites to which this Site may link. You should review the privacy policy of such sites before using the sites.

Use of cookies
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use “cookies” to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables Fortin Mortgage Inc. to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While Fortin Mortgage Inc. uses cookies to track your visit to this Site, and our Web servers automatically log the IP/Internet address of your computer, Fortin Mortgage Inc. does not use this information to identify you personally.

How is your personal information used?
Fortin Mortgage Inc. collects your information in order to record and support your participation in the activities you select or any products you order. As an example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. If you make a purchase, then personal information is collected in order to process your order, deliver the article purchased and complete payment. Your personal information may also be used to keep you informed about product upgrades, special offers, and other products and services of Fortin Mortgage Inc. and selected third parties.

Fortin Mortgage Inc. may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

There are a variety of other circumstances where Fortin Mortgage Inc. may need to disclose some personal information about our customers. Here are some examples:

  1. We may disclose a customer’s personal information to a person who, in our judgement, is seeking the information as an agent of the customer;
  2. We may share a customer’s personal information among [Fortin Mortgage Inc.] business units and affiliates to help us serve our customers better and to provide them with services, particularly where customers are from different jurisdictions or areas;
  3. We may disclose a customer’s personal information to a company or individual employed by Fortin Mortgage Inc. to perform functions on its behalf, such as research or data processing, provided that any such disclosure of a customer’s personal information outside of Fortin Mortgage Inc. will be made on a confidential basis with the information to be used only for the purpose for which it was disclosed;
  4. In conjunction with special offers or programs, we may disclose customers’ personal information to our program partners, or to third-party agents responsible for administering such offers or programs. Any such disclosure will be made on a confidential basis with the information to be used only for the purpose for which it was disclosed;
  5. Fortin Mortgage Inc. may provide your personal information if necessary, in our judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a subpoena, warrant, or order, or to protect the rights of Fortin Mortgage Inc. others.

How do we protect your personal information?
In order to protect your personal information and your right to privacy, Fortin Mortgage Inc.:

  1. will not collect, use or disclose your personal information for any purpose other than those identified above, except with your consent;
  2. will strive to protect your personal information with appropriate security safeguards;
  3. will strive to protect the confidentiality of your personal information when dealing with other companies;
  4. will strive to keep your personal information as accurate and up-to-date as is necessary for the purposes identified above; and
  5. will honour any request you may make for access to your personal information.

What are your choices?
We would like to have your consent to continue to collect, use and disclose your personal information for the purposes identified above. However, you do have choices and can refuse or withdraw your consent as follows:

  1. You may have your name removed from our telephone, mail or e-mail marketing lists. We use these lists to inform you of relevant products, services and special offers that may be of benefit to you;
  2. You may refuse to provide personal information to us. You may also withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice;
  3. You have the right to access and correct your personal information and privacy preferences at any time. by writing or calling Fortin Mortgage Inc. at:

2055 – 88 West Pender
Vancouver BC V6B 6N9
Attn: Fortin Mortgage Inc. Administrator
E-mail: privacy [at] fortinmortgage [dot] com

Please provide your name, address, and/or e-mail address when you contact us. No specific form is required to notify us of changes to your address or privacy preferences, however we may have to contact you if any of your instructions are unclear.

Privacy-related complaints
If you believe that we have not complied with this Privacy Policy with respect to your personal information, you may write the Fortin Mortgage Inc. Privacy Officer at the address indicated above.

In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.


Unless you contact us to provide other instructions concerning your personal information, you will be deemed to have, and Fortin Mortgage Inc. will assume that you have, consented to the collection, use and disclosure by Fortin Mortgage Inc. its agents of your personal information collected by Fortin Mortgage Inc. or its agents from you through your use of this site for the purposes and in the manner described above.


This Privacy Policy does not limit the collection, use or disclosure by Fortin Mortgage Inc. of information that is publicly available. This includes: (a) a customer’s name, address, telephone number, and e-mail address, when listed in any public directory or available through directory assistance; and (b) other information about the customer that is publicly available and is specified by regulation pursuant to the “Personal Information Protection and Electronic Documents Act”.

This Privacy Policy and the privacy practices described in this site are subject to the provisions of all applicable legislation and regulations.